Customer service is our priority. We want you to be happy with your purchases. If you receive something from us that you are not happy with, let us know so we can make it right! Everything can be fixed.
We gladly offer a refund or exchange on your purchases within 30 days of your purchase under the following guidelines.
1. If we make an error, we will fix it.
2. You must contact us prior to sending items back. Contact Page.
3. Items must be in their original condition.
5. Items must be in original package or on original string.
6. Special orders, custom items, used product, or cut product such as chain is not returnable.
7. Shipping charges are not refundable.
Please feel free to contact us if you have questions.