Returns

Customer service is our priority. We want you to be happy with your purchases. If you receive something from us that you are not happy with, let us know so we can make it right! Everything can be fixed.

We gladly offer a refund or exchange on your purchases within 30 days of your purchase under the following guidelines.

1. If we make an error, we will fix it.

2. You must contact us prior to sending items back. Contact Page.

3. Items must be in their original condition.

5. Items must be in original package or on original string.

6. Special orders, custom items, used product, or cut product such as chain is not returnable.

7. Shipping charges are not refundable.

Please feel free to contact us if you have questions.

Tall Pam says "It's Easy and Safe to order online. Orders are processed on a Secure Server!
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To place your order, browse our product pages. Enter the quantity you want to order, and click the ADD button to add the items to your order. After completing your selections, proceed to the Checkout. Type special instructions in the comments area available during checkout. We appreciate your business! For additional information, you can contact us with email to tallpam@beadstuff.com We accept VISA, MC, AMEX, Discover, PayPal and Money Orders as payment.

We carry a great selection of Swarovski Austrian crystals, glass beads from the Czech Republic, Japanese Miyuki seed beads, turquoise, gemstone beads, gold fill, copper, sterling silver and plated findings, Beadalon and Soft Flex bead wire, and a selection of jewelry tools and beading supplies. Use Website Comments for information or questions about our web site. Visit the Contact Us link for more information.